Frequently Asked Questions

1. **What is the delivery time of the products?**
Most products are delivered within 7-14 business days.

2. **How ​​does the shipping process work?**
When your order is processed, you will receive an email with a Track & Trace number. You can use this number to track your package.

3. **How ​​can I return my order?**
We strive for 100% customer satisfaction, so if you are not satisfied with your order, you can return it within 30 days of receipt. Make sure you return the product unused and in the original packaging.

4. **How ​​do the sizes of the clothes fit?**
Sizing may vary per item. We recommend always consulting the specific size chart of the product in question.

5. **Is it safe to enter my credit card details on your website?**
Yes, it is absolutely safe to do so. We use SSL technology to secure your data and protect it from unauthorized access.

6. **What payment methods do you accept?**
We accept many different payment methods including MasterCard, Visa, PayPal and Ideal. See the different options under the shopping cart.

7. **What are the shipping costs?**
Shipping is FREE at Vabenza.

8. **How ​​do I know when new products are added?**
Sign up for our newsletter to receive updates on new products, sales and more.

9. **How ​​do I ask a question about a specific product?**
If you have a question about a specific product, please contact us by email or contact form. We are always ready to help you.